Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Legal Document Classifier service operated by Seven Alpha Labs ("Company," "we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, you may not access or use our Service.

2. Description of Service

Legal Document Classifier is an AI-powered service that automatically categorizes legal documents including contracts, briefs, motions, court orders, invoices, and correspondence. Our Service provides:

• Real-time document classification with confidence scores
• API access for integration with your applications
• Bubble.io plugin for no-code platform integration
• Usage analytics and credit management dashboard
• Support for multiple document formats and types

3. User Accounts

3.1 Account Creation

To access our Service, you must create an account by providing:

• Valid email address and secure password
• Accurate personal or business information
• Payment information for paid services

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use
• Securing your API keys and preventing unauthorized access

3.3 Account Accuracy

You must provide accurate, current information and update it promptly when changes occur. Providing false information may result in account suspension or termination.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Service for legitimate business purposes including:

• Classifying legal documents for your organization
• Integrating classification capabilities into your applications
• Automating document processing workflows
• Research and analysis of legal document types

4.2 Prohibited Use

You agree NOT to:

• Use the Service for illegal or unauthorized purposes
• Attempt to reverse engineer, hack, or compromise our systems
• Share, resell, or redistribute your API access without permission
• Submit content that violates intellectual property rights
• Use automated tools to exceed reasonable usage limits
• Process documents containing malware or malicious content
• Violate applicable privacy laws or attorney-client privilege

5. Pricing and Payment Terms

5.1 Pricing Options

5.2 Credit System

• One credit equals one document classification
• Credits from top-ups never expire
• Monthly subscription credits reset each billing cycle
• Unused monthly credits do not roll over
• Additional credits can be purchased as needed

5.3 Payment Terms

• All payments are processed securely through our payment partners
• Subscription fees are billed monthly in advance
• One-time purchases and credit top-ups are charged immediately
• All prices are in USD unless otherwise specified
• Taxes may apply based on your location

5.4 Refunds

Refunds are available within 30 days of purchase for unused services. Credits that have been consumed are not refundable. Contact support for refund requests.

6. Intellectual Property

6.1 Our Rights

We retain all rights to:

• The Legal Document Classifier service and technology
• Our AI models, algorithms, and classification systems
• All trademarks, logos, and brand elements
• Service documentation and user interfaces

6.2 Your Rights

You retain ownership of:

• All documents you submit for classification
• Any derivative works created using our classification results
• Your business data and usage analytics

6.3 License Grant

You grant us a limited license to process your documents solely for the purpose of providing classification services. We do not use your documents to train our AI models without explicit consent.

7. Service Availability

7.1 Uptime

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

7.2 Rate Limits

API usage is subject to rate limits to ensure fair access:

• Standard rate limits apply based on your subscription tier
• Excessive usage may result in temporary throttling
• Enterprise customers can request higher limits

7.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our Service with reasonable notice. We will provide 30 days' notice for significant changes.

8. Data and Privacy

Your privacy is important to us. Our data handling practices are governed by ourPrivacy Policy. Key points include:

• Document content is processed and immediately deleted
• Only classification results and metadata are retained
• All data transmission is encrypted
• We comply with applicable privacy regulations

9. Professional Use Disclaimer

Our AI classification service is a tool to assist with document organization and should not be considered a substitute for professional legal judgment. Users are responsible for:

• Verifying classification accuracy for their use cases
• Ensuring compliance with professional and ethical obligations
• Maintaining attorney-client privilege and confidentiality
• Following applicable laws and regulations

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEVEN ALPHA LABS SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Errors or inaccuracies in classification results
• Service interruptions or technical failures
• Actions taken based on our classification results

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Seven Alpha Labs from any claims, damages, or expenses arising from:

• Your use of the Service
• Violation of these Terms
• Infringement of third-party rights
• Content you submit to our Service

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting support. Termination does not entitle you to refunds for unused services.

12.2 Termination by Us

We may terminate or suspend your account for:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or abusive behavior
• Legal or regulatory requirements

12.3 Effect of Termination

Upon termination:

• Your access to the Service will be immediately suspended
• Unused credits may be forfeited
• Data retention follows our Privacy Policy
• Outstanding payments remain due

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in Delaware.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through:

• Email notifications to registered users
• Prominent notices in our Service
• Updates to this page with revised effective date

Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.